Top 5 questions to ask your mobile pool company

Admin, 29/06/2016

Often we get so time poor that tasks like cleaning the pool regularly, start to fall behind.  A pool is a major investment so you would be doing yourself a great disservice if you didn’t maintain it regularly so you ultimately get the most out of it.

If you decide you need help maintaining your pool, you can have a mobile pool company come to your home to do things like test the pool water, clean the pool, undertake repairs and change filters.

Top 5 questions to ask your mobile pool company | Gold Coast | Brisbane | Captain Nemo's Pool & Spa Supplies

But before you call up the local pool shop, be aware not all pool shops are the same. Captain Nemo’s have been in business for over 25 years so have extensive knowledge in everything pools.

We recommend you ask your mobile pool company these 5 questions before you let them go ahead:

What are their rates?

Be sure you understand their rates, how often they will be charged and what the charges cover? Does it include any chemicals or will you be billed separately?

What will they do in the service?

Have in writing what the pool company will do in their schedule pool service.  Will they simply test the pool water, add chemicals if necessary then clean or are other items included.

Are they insured?

As with any company these days, Public Liability insurance is a must. Ensure their insurances are current and up to date.

Are they licensed?

Do they employ fully trained or licensed technicians? What are their credentials?

Can they do an after hours call out?

If an emergency arises with the pool, are they able to come out after hours to fix it?


At Captain Nemo’s, our pool shops at Brisbane and the Gold Coast, offer mobile pool cleaning as part of our broad range of services.

Captain Nemo’s is your one stop pool shop for all your pool and spa needs including spa and pool accessories, spa and pool equipment and free spa or pool water analysis!

With over 30 years in the spa and pool supplies business, we are one of the largest independent pool and spa supplies stores around, so can rest assured our mobile pool cleaning service is the best in Brisbane and the Gold Coast.

Call the expert team at Captain Nemo’s to discuss any requirements you have regarding anything pool and spa.